You know how this goes.
We’ve been asked the same questions tons of times
so now the answers live here for you to peruse.
There is a touchscreen prompt that says to press the bolt with a notice that it will take three pictures. Once pressed, it initiates a 3-image session at 5 second intervals.
Once the 3 images are complete guests are asked to leave the booth to pick up their prints and/or share via the social kiosk.
We have an attendant there to help liaise peeps to the process, but they’re rarely needed after a few folks see how simply it works.
There is nothing wrong with that, but we love that MORE of your guests can squeeze into the frame and that everyone seeing the antics lends to an atmosphere of gamesmanship and high energy.
Welcome to wide open spaces and photos with your sorority sisters, entire wedding party or rabid pack of lads.
Get the word out! Let your DJ, MC or bandleader know that getting butts in the booth is a priority and that you hope for an announcement and reminders throughout the evening. Also appoint a few ambassadors, such as moms and key wedding personnel to remind folks to pay the booth a visit.
Take ownership of the booth experience and personalize it to be a reflection of you, your interests and what’s important to you. While we are happy to provide our props and backdrops, only you have the power and insight to make your booth one of a kind.
Here’s a typical scenario:
The ceremony is at 4pm and guests are invited to arrive beginning at 3:30pm. You’d like the booth set-up complete prior to guests arriving for a clean look and no commotion.
We begin set-up at 2:30pm to be complete by 3:30pm. This hour is free, not billed and not part of your operational, uptime for guests.
From 3:30pm to 5pm the booth is idle (set up, but not available) as guests arrive, the ceremony happens and post-ceremony shuffling and transition to cocktail hour begins.
From 5pm to 6pm the booth is operational and guest are engaging during cocktail hour.
At 6pm the booth is shut down and idle again for two hours during dinner, toasts and first dances.
At 8pm the booth is no longer idle and is operational for the duration of your commission.
With either configuration, people ALWAYS ask us if we can print another one for them as only one lucky person gets the print to go home with.
Our standard reply is, “No sorry, the system only prints one copy, but you can go through the booth as many times as you like and grab a print then.”
The behind-the-scenes logic on this is that it means more photos of your friends and more prints for you. If a group of 5 people went through the booth and each got a print, they wouldn’t go through again and that would be super sad.
Instead of sharing from the booth, we have a separate iPad kiosk for people to share to Facebook/Twitter so that the booth can keep on keepin’ on while guests share your #hashtag and messaging from the kiosk.
We require clean power within 25′ of where the booth will be placed.
Rocking venue wifi or clean connection to the Verizon network are needed for the social sharing to work properly.
10 feet of depth is ideal, but we’ve smashed into one as shallow as 6 feet before and it worked OK.
If the client wishes to cancel the booking sixty days before the event date, then the client is eligible for a full refund. An e-mail notification must be sent to firstname.lastname@example.org sixty days before the event. The full amount will be credited back onto the client’s account where he/she paid the deposit.
Let’s say a couple are mega Seahawks fans (Ahem.. Who isn’t?) – Foam fingers, neon green and blue spiked wigs, hair clips and plush footballs make more sense than inflatable guitars and Elvis glasses, no?
In cases like this we’ll notify the client in the email containing all of the links to the gallery, Facebook and their download that it’s their responsibility to notify us with remove requests so we can edit their public-facing collection.
This is easily and quickly accommodated by typing REMOVE in the comments on Facebook. Takedown of the images there and in your viewing/print ordering gallery are nearly instantaneous.
With nearly 200 events in two years this hasn’t been an issue. Not even once.